How can we help?
We're here to help with your Bookly experience. If you have a question about your account, a booking, payment, or you're experiencing a technical issue, our support team is ready to assist.
What can we help you with?
Our support team can assist you with questions or issues related to using Bookly.
Account & Profile
Get help accessing your account, managing your profile or updating your account information.
Bookings
Need assistance with a booking? Contact us for help with booking-related questions or issues.
Technical Support
If something isn't working as expected in the Bookly app or website, let us know and we'll help investigate.
Payments & Charges
Contact us if you have questions regarding payments, charges, transactions or refunds.
Service Providers
Are you a beauty, grooming or wellness service provider using Bookly? Contact us for account or platform support.
Other Questions
Can't find your issue above? Send us an email and tell us how we can help.
Contact Bookly Support
Need assistance or want to report an issue? Contact our support team directly by email. Please include enough information about your request so our team can assist you efficiently.
support@booklyae.comHelp us resolve your request faster.
When contacting Bookly Support, please include any relevant information that can help us understand the issue.
- ✓ The email address associated with your Bookly account
- ✓ A clear description of your question or problem
- ✓ Relevant booking information, if your request concerns a booking
- ✓ Your device type and operating system if you're reporting a technical issue
- ✓ A screenshot of the issue, where helpful
Frequently asked questions
Quick information about getting help with Bookly.
I have a problem with my booking. What should I do?
Please contact us at support@booklyae.com and provide information about the booking and the issue you're experiencing.
I'm having trouble using the Bookly app.
Email support@booklyae.com with a description of the problem. If possible, include your device type, operating system version and a screenshot showing the issue.
I have a question about a payment or charge.
Contact our support team and provide the relevant booking or transaction information. For your security, never send your password or complete payment card details by email.
How can I report a problem or give feedback?
You can send feedback or report an issue directly to support@booklyae.com . Our team will review your message.
How do I contact Bookly?
You can contact the Bookly support team directly at support@booklyae.com for account assistance, booking questions, payment inquiries, technical support, or other requests.
Still need help?
Our support team is available to assist with questions about Bookly.
support@booklyae.com